Telecommunications :: Siemens

HiPath

HiPath 3000

The latest release of HiPath 3000, our flexible platform for small and medium businesses, scales from 20 to 500 users. It opens up the world of unified communications (UC) for the first time to those with an analog, TDM, IP, or hybrid environment. Some highlights for the latest version of HiPath 3000 are:

• Integrated OpenScape Office UC application suite
• Option for the integrated OpenScape Office Contact Center application
• Support for dual-mode WiFi-GSM devices
• Support of OpenStage 10 and 15 devices
• Support for video-capable SIP endpoints

Our UC solutions are environment agnostic and only furthers our promise of open communications.

The latest release of HiPath 3000 wants you to open up your business to a new way of working.

OpenScape Office

Is the way your company communicates helping or hindering you?

Having too many calls, emails, voicemails, devices, and phone numbers to manage can be overwhelming and unproductive. Reaching the right person on the right device at the first try is much harder than it used to be. At the end of a busy working day you can easily find yourself with unanswered emails in your inbox, your office and mobile phones pulsing with missed calls and disappointed customers still awaiting your call. And on top of all this, communications costs are constantly mounting as we look for more ways to stay connected from any device and any location.

Expand your outlook

Unified Communications (UC) has emerged as a solution to this communications quandary. By combining calls, conferencing, fax and messaging into a single communications environment, employees can save time and get more done, customers can have an easier time reaching your key personnel and resolving their issues, and your company can actually save money compared to using a number of different communications solutions separately. However, Unified Communications solutions on the market have often been so costly and complicated that they have only been accessible to larger organizations with huge IT staffs and budgets; they have also been so difficult to use that employees couldn’t actually use them. Well, all that has changed with OpenScape Office MX.

OpenScape Office MX is the first all-in-one Unified Communications platform built specifically for small and medium businesses. Scaling smoothly all the way up to 150 users, OpenScape Office MX delivers cutting-edge UC capabilities to the small business user via their existing Microsoft Outlook window. Three things set OpenScape Office MX apart from all the rest:

The most complete all-in-one Unified Communications platform. OpenScape Office MX enables partners to deploy the industry’s broadest suite of leading-edge UC capabilities to SMBs from a single platform: integrated SIP-based voice and conferencing services, voicemail, messaging, a bevy of mobility options, a new multimedia contact center, and our renowned presence capabilities.

Easy-to-access Unified Communications. OpenScape Office MX was designed specifically for SMBs - so it is incredibly easy to use without requiring extensive training or complex configuration. All of its features are intuitive and well integrated with Microsoft Outlook via the myAgent for Outlook toolbar, so users can easily launch conference calls, record calls, check on the presence of their peers, as well as control how, when, and by whom they can be contacted at any given time.

Secure and reliable OpenSmart architecture. OpenScape Office MX’s OpenSmart architecture provides a reliable, secure, serviceable, and manageable foundation that works quietly in the background while giving you peace of mind. An integrated VPN and stateful-inspection firewall provides robust security, while built-in WLAN, DECT, and cellular functionality provide the perfect opportunity to extend Unified Communications to users that are away from their desks. A variety of carrier connectivity modules make it extremely easy to connect to the telephony network via broadband, digital, or analog lines. All of these capabilities are available to you out of the box, without requiring extensive integration or configuration effort.